Contact Us
Email Us
Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!
Hour of Operation
All hours are in Pacific Standard time (PST) and are subject to change depending on flight schedules.
| Customer Contact Centre | 7:00 am to 6:00 pm daily |
| Downtown Vancouver | 7:00 am to 4:30 pm daily |
| Vancouver Freight Centre | 7:30 am to 3:30 pm Monday to Friday |
| Vancouver YVR South | 7:00 am to 6:00 pm daily |
| Victoria Harbour | 7:00 am to 4:30 pm (Monday to Friday), 7:45 am to 4:30 pm (Weekends) |
| Nanaimo Harbour | 7:00 am to 4:00 pm daily |
| Salt Spring Island (Ganges Harbour) | 7:00 am to 4:00 pm (Monday to Friday) 8:30 am to 4:00 pm (Weekends) |
| Sechelt | 8:15 am – 9:30 am and 1:30 pm – 3:00 pm (Monday to Friday) 9:00 am – 10:15 am and 1:30 pm – 3:00 pm (Weekends) |
| Comox | Our Comox terminal has closed for the 2024 season. We look forward to welcoming you back in Spring 2025! |
| Tofino | Our Tofino terminal has closed for the 2024 season. We look forward to welcoming you back in Spring 2025! |
| Whistler | Our Whistler terminal has closed for the 2024 season. We look forward to welcoming you back in Spring 2025! |
